In today’s episode, we speak with Jesse Nieminen, Co-Founder of Innovation Software company Viima.
We talk about how companies can improve their innovation cultures, and how software is only part of the solution.
Topics covered in today’s episode:
- 00:01:00 – The story of the Viima innovation management platform
- 00:03:30 – The issue which large companies have is managing innovation
- 00:06:00 – Companies have more ideas than they can implement
- 00:09:30 – Case study of how a large insurance company learned to better understand and fix their challenges based on customer feedback
- 00:11:30 – How customer service has become more focused on getting good feedback, rather than fixing the core issues
- 00:14:30 – Culture really matters, both top-down and bottom-up
Links mentioned in today’s episode:
- Viima: https://www.viima.com
- Jesse’s Linkedin profile: https://www.linkedin.com/in/jessenieminen/
Bonus:
This episode was made possible by our premium innovation and creativity training. Take your innovation and creativity capabilities to the next level by investing in yourself now, at https://www.ideatovalue.com/all-access-pass-insider-secrets/
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Nick Skillicorn
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