The Five Whys technique

By |2021-08-30T18:05:56+02:00August 30th, 2021|Innovation|0 Comments

What does a Fishbone have to do with the Toyota Production system? Five Whys. No, not five Y's, like you see in an excited text message saying "Heyyyyy!!!" The Five Whys technique of figuring out problems in a business. This is a useful tool in finding reasons for manufacturing issues, customer service issues, and opportunities [...]